Subtitle files
When you drop or select a subtitle file, conversion runs in your browser using local processing. We do not upload that file to CueConvert servers in order to convert it.
Several files at once stay on your device too. Conversion and the zip download both happen in the browser. Nothing in that zip is uploaded.
Clearing the page or using Clear removes the working copy from the converter UI. We do not keep a cloud copy of your subtitle contents for conversion.
Accounts and signup
CueConvert does not require an account for core conversion. We do not ask you to create a login to download results.
How long data is kept
Subtitle files are not uploaded for conversion, so CueConvert has no retention period for their contents. Leaving the page or using Clear drops the working copy in this browser.
CueConvert does not keep its own copy of visit logs. Cloudflare processes request logs (IP address, URL, user agent, and timestamp) to deliver and protect the site. Sampled HTTP request analytics are kept for at least 30 days. Standard request logs on the Free plan can be as short as 24 hours. If Cloudflare changes those periods, their policy is the one that applies.
Google Analytics 4 event and user-level detail is kept for 2 months, which is Google’s default for this property, and is then deleted. Aggregated totals in standard reports can remain longer. This applies only after you allow analytics cookies. CueConvert does not keep a separate copy of that analytics data.
Conversion events are also sent to this site at /api/event and stored in Cloudflare Analytics Engine for 3 months. Each event says that a conversion started, succeeded, or failed, plus the formats, a failure reason code, and file counts. It does not include subtitle text, file names, or a cookie. Refusing analytics cookies does not turn this off.
Third-party scripts
Google Fonts (fonts.googleapis.com and fonts.gstatic.com) loads the typefaces on this site. Google receives the IP address of that request. It is not an analytics cookie.
Google Analytics 4 (www.googletagmanager.com) loads only after you allow analytics cookies. It receives page views and conversion events: that a conversion started, succeeded, or failed, and a failure reason code. It does not receive subtitle text or file names. Google may set or read cookies.
Google Search Console is not a script in your browser. We use it to verify the site and read search reports. Verification may use an HTML meta tag. Search Console does not receive your subtitle files.
Preferences stored on your device
Language choice is handled by navigating to language-specific URLs (for example /zh). We do not need an account profile to remember that.
Your analytics choice (allow or refuse) is saved in this browser only. Clear site data for cueconvert.app to be asked again.
Changes
If how we handle privacy changes in a meaningful way, we will update this page. The latest version always applies when you use CueConvert.
Privacy questions: contact@cueconvert.app.